Terms of Use

These terms apply to everyone who uses SellersHub (“we”, “us”), a marketplace where people in Nigeria buy and sell new and used items. By creating an account or using the site you agree to them. If you don't agree, please don't use the site.

1. Who can use SellersHub

• You must be at least 18 years old and able to enter a binding contract.
• You must give true information, including a phone number you control, and keep your password secret.
• One person, one account. We may suspend accounts created to get around a ban.

2. Our role

SellersHub is a platform that connects buyers and sellers. We are not the seller of items listed by users, we don't own or inspect them, and we don't guarantee their quality, safety or legality. The contract of sale is between the buyer and the seller.

3. Listing items

• Describe items honestly, including faults, and use real photos of the actual item.
• You must own the item or have the right to sell it.
• Prices are in Naira. Posting is free; optional paid promotion (Boosts) is non-refundable once active, except where the law requires.
• Phone numbers, WhatsApp, email addresses and social media handles are removed automatically. Don't try to get around this.

4. Prohibited items and conduct

You may not list or sell:

• stolen goods, counterfeit or fake branded items;
• weapons, ammunition, explosives, drugs, prescription medicines, alcohol to minors, or tobacco/vaping products where prohibited;
• wildlife, human body parts, or anything illegal under Nigerian law;
• documents such as ID cards, passports, certificates or SIM cards registered to another person;
• financial products, “investment” schemes, loans, or services offered as items;
• adult content.

You may not harass other users, post misleading listings, ask for payment outside the site, or use the site for fraud.

5. Safe Pay

• When a buyer pays with Safe Pay, the payment is processed by our payment partner and held until the buyer confirms the item.
• The buyer should inspect the item at the meetup and only then release payment, either on the order page or by giving the seller their release code. Releasing payment means the buyer accepts the item.
• If the seller marks the item as handed over and the buyer neither confirms nor opens a dispute within 48 hours, the payment is released to the seller automatically.
• A 3% service fee is deducted from the seller's payout. Payouts are sent to the bank account in the seller's settings.
• If there is a dispute, we review the information from both sides (chat history, photos, explanations) and decide whether to refund the buyer or pay the seller. Our decision on the Safe Pay funds is final, without affecting any rights you have under Nigerian law.
• Payments made outside Safe Pay are not protected and we cannot help recover them.

6. Meetups and safety

Meet in busy public places, preferably in daylight, and bring someone with you for high-value items. You are responsible for your own safety during meetups. See How Safe Pay works for tips.

7. Moderation

We may remove listings, hold Safe Pay funds while investigating, and suspend or close accounts that break these terms or put other users at risk. We may report suspected crime to the authorities.

8. Liability

To the extent the law allows, we are not liable for losses caused by other users, items sold on the site, or meetups. Our total liability to you for any claim is limited to the fees you paid us in the 6 months before the claim.

9. Changes and law

We may update these terms; we'll show the new date above and tell you about important changes. These terms are governed by the laws of the Federal Republic of Nigeria.

10. Contact

Questions or complaints: support@example.com.